QUALITY POLICY
IPSEC ENGINEERING SDN BHD as a leading Engineering contractor is committed to establish, implement, maintain and continually improve the Quality Management System. We fulfil the applicable requirement and ensure satisfaction of interested parties is achieved by providing the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, subcontractors, professional associates and clients.
QUALITY OBJECTIVE
- To achieve On Time delivery
- To achieve client’s NCR ≤ 8 Cases per project
- To achieve Sub contractor non conformance ≤ 10 Cases per project
QUALITY POLICY & PLANNING
Quality objectives are established in order to meet customer as well as company requirements. The quality objectives are measurable and consistent with the company quality policy. The ISO committee members shall establish the quality planning for achieving the quality objectives and ensure the quality objective(s) being compiled and achieved. The following quality objectives are to be achieved in one (1) year time.
| No | Quality Objective | Planning to achieve the Objective | Measurement Method | Responsibility Department | Record | Frequency |
|---|---|---|---|---|---|---|
| 1 | To achieve On Time delivery |
|
Update Percentage of work progress (plan vs actual) as per stated in individual Project progress report | Project | Letter of Award Project Progress Report Site Meeting Minutes |
As per project requirement |
| 2 | To achieve client’s NCR ≤ 8 Cases per project |
|
Compile number of case (client compliant) | Project | Client’s/ Client representative’s Non-conformance Report | Upon received complaint from client |
| 3 | To achieve Sub contractor non conformance ≤ 10 Cases per project |
|
Compile number of NCR issued to sub-contractor | Project | PO, Progress Claim Site Meeting Minutes Inspection record/ Test Report Non-conformance record |
Upon NC detected |
